Central Queue
Queue Breakdown
| Status | Outcome | Count | Oldest | Latest Queued | Latest Replay |
|---|
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Live Estate Health
Control Room
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Reading central platform health.
Attention Now
Open Incidents
Work Queue
Versions
Read-only
System Health
Sales Last 24h
Waiting for overview refresh
Transactions By Type
| Type | Count | Value | Items |
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Items By Category
| Category | Sales | Lines | Items | Value |
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Store And Till Activity Last 24h
Waiting for overview refresh
Shops
| Shop | Sales | Value | Last Sale | Status |
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Tills
| Till | Shop | Device | Last Heartbeat | Status |
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Future Provider Lane
VAS Sales
Placeholder for value-added service transaction reporting.
Detail View Planned
Provider transaction detail will live here.
This page is reserved for VAS tender/category breakdowns, provider status, settlement visibility, and till usage once the VAS provider lane is approved and implemented.
Provider posture
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Delivery attention
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Activation readiness
Checks the active sender, routing and provider templates required by each implemented workflow.
New sender profile
Configured sender profiles
New template version
Configured templates
New routing rule
Configured routing rules
Select a conversation
Select an unresolved message
Development Message Test
Queue one approved template through the durable delivery pipeline.
Search for a verified contact
Development Control
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Fund Scope
Funding
Company Funding Account
| Confirmed | Source | Reference | Amount | Status | Action |
|---|
Fund Management
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Payment Source Default Fees
Platform source registry and fallback fee profiles used when no wallet profile applies.
Funding Sources
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Source Configuration
Versioned adapter, finality, account, credential-alias, and activation controls with independent approval.
Funding Sources
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Incoming Transactions
Authenticated receipts, canonical finality, deterministic wallet matching, fee snapshots, and posted effects.
Funding Sources
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Pending & Exceptions
Unsettled, unmatched, expired-intent, authentication, and posting exceptions remain visible and make no silent value available.
Funding Sources
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Settlements
Protected statement evidence with gross, source-cost, net, count, and exact transaction matching controls.
Funding Sources
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Chargebacks & Recovery
Linked wallet reversals, explicit recovery receivables, spending holds, ownership, and approved resolution plans.
Funding Sources
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Source Health
Activation, receipt freshness, settlement freshness, pending work, exceptions, and recovery exposure by source.
Funding Sources
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Proof Inbox
Triage quarantined company payment proof without posting money or exposing protected file content.
Funding Sources
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Proof Review
Match proof to one authenticated source transaction, then apply independent maker-checker approval.
Financial Control
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Daily Reconciliation
Prepare immutable evidence matches across wallet, VAS, retail sale, company billing, supplier payable, and funding-source settlement records.
Financial Control
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Exception Work Queue
Hard blockers and soft timing differences retain evidence, ownership, due dates, resolution reasons, and independent checks.
Financial Control
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Financial Close
A close is separate from till cash-up, blocks on unresolved hard exceptions, requires independent approval, and produces a tamper-evident certificate.
Financial Control
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Accounting Exports
Balanced, versioned, hashed journals generated from a closed evidence set with audited downloads and downstream acknowledgements.
Governance
LoadingAccess & Roles
Prepare time-bound business-role assignments at the narrowest legal-operator, tenant, company, store, register, provider, or source scope.
Governance
LoadingApproval Matrix
Version maker-checker thresholds, approval lifetime, checker count, and recent-authentication requirements by command.
Governance
LoadingOperating Limits
Atomically enforce transaction, hourly, daily, and monthly amount/count controls at global or resource scope.
Governance
LoadingKill Switches
Stop new financial commands by operation and scope while retaining read, status, evidence, and reconciliation paths.
Governance
LoadingRetention & Legal Holds
Separate financial-record retention from protected payload retention and suspend disposal under explicit legal hold.
Governance
LoadingProduction Launch Gates
Attach hashed, versioned professional and regulatory evidence; production readiness never depends on a free-text checkbox.
Governance
LoadingAudit Review
Review append-only governance events, runtime denials, correlation evidence, and chained integrity hashes without exposing secrets.
VAS Supply
VAS Suppliers
| Supplier | Mode | Status | Products | Updated |
|---|
Catalogue
VAS Products
Purchase
Development Transaction
Reconciliation
0 open
Unresolved Provider Outcomes
| Updated | Product | Destination | Held | Provider | Resolution |
|---|
Evidence
Latest Result
Paper Trail
Funding Statement
| Posted | Type | Reference | Debit | Credit | Correlation |
|---|
Wallet Trail
Store VAS Ledger
| Sold | Receipt | Product | Consumer price Z | Wallet cost Y | Wallet margin (Z - Y) | Wallet balance |
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Supplier Trail
Supplier Payable
| Posted | Type | Reference | Purchase | Payment | Payable | Action |
|---|
Supplier Accounts
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Supplier Setup
Finance-owned legal, tax, settlement, tolerance, and beneficiary controls with independent approval.
Supplier Accounts
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Invoices & Match
Receive protected supplier evidence and match each charge to fulfilled VAS value at exact supplier cost X.
Supplier Accounts
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Match Exceptions
Own invoice variances, retain evidence, and resolve disputes without editing source documents or fulfilled orders.
Supplier Accounts
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Supplier Ageing
Current and overdue approved liabilities, with disputed exposure shown separately.
Supplier Accounts
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Payment Runs
Prepare approved invoice allocations, release through maker-checker, settle atomically, and retain remittance evidence.
VAS Operations
Ready
Order Search
Trace the order, consumer sale, company wallet, supplier effect, product slip, and exception from one record.
| Created | Order | Product | State | Wallet cost Y | Supplier cost X | Exception |
|---|
VAS Operations
Post-Sale Exceptions
Own, investigate, evidence, and resolve economic exceptions without rewriting original transactions.
| Opened | Type | Severity | Exposure | Owner | SLA | State | Actions |
|---|
VAS Operations
Ready
Product Slip Reprints
Search safe slip metadata and manage short-lived, auditable reprint requests.
| Issued | Slip | Product | Receipt | Destination | Copies | Status | Action |
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Recent requests
| Requested | Reason | Output | Copy | Requested by | Approved by | Status | Action |
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VAS Operations
Reversal Queue
Execute provider reversals and post the exact original wallet, supplier, and platform compensation.
| Requested | Order | Reason | Amount | Provider | Financial reversal | State | Action |
|---|
Operations Command
Live health signals, owner routing, and the next safe action for the estate.
Operations Triage
What happened, where, impact, likely cause, owner, and next safe action.
| Signal | Scope | Impact | Likely cause | Owner | Next action |
|---|
Runtime Confidence
Version drift, missing telemetry, and safe trading throughput.
Diagnostics
Central data freshness, queue pressure, runtime drift, and register telemetry gaps.
Data Freshness
Attention Signals
Client Tree
Search
Active Client
One selected tenant context for companies, stores, tills, and pairing.
Client Tree
Ready
Client Search
Search only when requested, then select one tenant context to work with.
Client Tree
Select tenant
Tenant
The selected top-level client context.
Client Tree
Select tenant
Companies
Companies for the active tenant. Create is kept in the same lane.
Client Tree
Select company
Stores
Stores for the selected company, including structured address and map-ready location.
Client Tree
Select store
Tills
Tills for the selected store. Pairing is handled here.
Client Tree
Select tenant
Tenant Access
Bootstrap the first accountable tenant owner and inspect public Tenant Admin access health.
Client Tree
Select store
Manager Enrollment
Send or resend the public Manager portal link to an existing manager's verified WhatsApp contact.
Client Tree
Select tenant
Health
Scoped health for the active tenant, company, store, or till.
Client Tree
Select company
VAS Product Terms
Enable canonical VAS products for the selected company wallet and set the wallet discount.
Client Tree
Select company
VAS Sales Summary
Product-level consumer sales, wallet cost, supplier cost, and margin for the selected company.
Client Tree
Select company
Company Wallet VAS Payments
Preview, post, trace, and reverse company deposits and approved credit movements.
Client Tree
Select company
Company Wallet Service Fees
Wallet and payment-source overrides with effective dates, tiers, tax treatment, and audit reasons.
Client Tree
Select company
Billing Account
Legal, tax, delivery, cadence, and principal-or-agent evidence for the selected company.
Client Tree
Select company
VAS Invoices
Draft captured wallet-cost activity, inspect tax lines, finalize immutable invoices, and issue linked credit notes.
Client Tree
Select company
VAS Statements
Company wallet opening balance, funding, VAS consumption, reversals, and closing balance from immutable ledger postings.
Product Templates
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Template Library
Reusable product lists by shop type, barcode, price suggestion, and sell mode.
Product Templates
Ready
Product Search
Search by product name or barcode, then open the selected template for editing.
Product Templates
Detail
Counts by shop type and product group. Select a shop type to narrow the view.
| Shop Type | Category | Group | Products | Barcodes | Weighted | Volume |
|---|
Product Templates
Import
Upload a supplier CSV, TSV, or text table. AI can map unknown table layouts into our standard format, then Preview validates the rows before applying changes.
Ready
Product Templates
Import History
Applied imports can be reversed from here when the source list was wrong.
Product Templates
Ready
Shop Types
Real-world shop categories used to avoid loading irrelevant template products into a new setup.
Ready
| Supplier | Registration | VAT | Country | Status | Action |
|---|
Known aliases Read-only identity evidence retained from migration and approved merges.
| Alias | Type | Scope | Source | Created |
|---|
| Site | Location | Contact | GLN | Preferred stores | Status | Action |
|---|
| Client company | Account state | Stores | Products / costed | Period received | Last receipt | Action |
|---|
Products are counted once by canonical SKU. Company mappings and negotiated costs remain company-private.
| Product | Companies | Mappings | Current cost | Needs attention | Last receipt | Action |
|---|
| Received | Client / store | Product | Reference | Quantity | Unit cost | Extended | Status |
|---|
| Occurred | Record | Event | Scope | Actor / reason | Correlation |
|---|
| Candidate | Match basis | Keep | Approval | Action |
|---|
Select company
| Supplier | Account | Terms | Contact | Status | Selected store access | Action |
|---|
Select company
| Product | Supplier code | Pack | Current cost | Effective | Status | Action |
|---|
| Created | Exception | Legacy supplier | Scope | Detail | Status |
|---|
Field Ops Map
Structured store locations, operational status, field visits, and map-ready dispatch signals.
Stores
Store Location
Verify structured address data before provider-backed maps and dispatch routing are enabled.
Planned Visits
Plan Visit
Signals
Create Store And Pairing
Create tenant, company, store, map-ready location, register shell, device record, and the short-lived pairing package.
Pairing And Proof Runs
Pairing references, map-ready location proof, admin invite metadata, and install checklist state.
Signals
Reliable Replay
Sync Health
Waiting for overview refresh
Affected Tills
Local Queue Signals
| Till | Shop | Device | Queue | Last Sync | Status |
|---|
Register Diagnostics
What central knows about each active register and device.
| Register | Runtime | Sync | Hardware | Status |
|---|
Queue Breakdown
Grouped central offline replay states.
| Status | Outcome | Count | Oldest |
|---|
Incident Command
Prioritized attention signals with owner, impact, and the next safe action.
Selected Incident
Safe support detail only: no raw provider payloads, secrets, or customer/payment dumps.
Runbooks
Support Health
Runtime proof from tills: heartbeat freshness, local cache counts, endpoints, and hardware lanes.
Support Signals
Safe, actionable device and runtime signals for support without customer or payment payloads.
Case Inbox
New Support Case
Case Detail
Timeline
Case Actions
Case Work
Tasks
Participants
Case Evidence
PDF, PNG, or JPEG, up to 3 MB. New files remain quarantined until an authorised review records a clean result.
Case Assist
Review only. Generating advice does not change the case, send a message, approve work, or run an operational command.
Device Operations
Scoped device command, evidence, and temporary-access tools. Case workflow is managed from the Case Inbox.
Device Command Center
Select a device from Support Health or the estate to inspect scoped cases and evidence.
Evidence
Metadata-only proof references. Do not store raw customer, payment, terminal, or diagnostic payloads here.
Record Evidence
Access Requests
Time-boxed, reasoned support access requests. Approval and MFA remain separate guarded work.
Request Access Window
Create Support Case
Open a scoped case against a tenant, company, store, register, or device with a support-owned next action.
Recent Audit
Last safe audit events across the estate.
| Time | Action | Target | Source | Severity | Correlation |
|---|
Containment Incident Inbox
Independent Containment Review
Review the exact asset and operational effect. The requester cannot approve their own action.
Containment Recovery
Release each active register or wallet control separately. Close recovery only after every owner confirms release and no action is pending.
Security
Platform-admin access posture, persistent admin users, and guarded account creation.
Auth Posture
Admin Users
| User | Role | MFA | Status | Last login | Failed |
|---|
Create Admin User
Change My Password